We require all our employees to sign a confidentiality and non-disclosure agreement, and we understand the importance of confidentiality and that communication of patients' information and operational concerns of any account is prohibited.

We process the entire transcription work in our office and we don't have any sub-contractors and hence the patients' information doesn't leave our office.

All the external drives including floppy disk drives are disabled on each computer.

Our computers require passwords to start Windows and another password to access Word files.

We have antivirus software on all the computers and update virus definitions frequently.

We have instituted security measures to protect the security and integrity of protected information according to HIPAA guidelines.

All client related information, when using the Internet, is handled in a secured 128-bit SSL encryption.

Technical evaluations are performed on a routine basis to make sure all systems meet or exceed specified security requirements.

We have provided privacy, security, and confidentiality awareness training to our entire workforce. Our compliance decisions are based on sound business practices and meet and exceed HIPAA.